the mercure has a fantastic location, super handy for car travel. the room we stayed in was comfortable and cozy, perfect for a family.

strongly recommend

Large private parking area with gated security, quick room maintenance services, clean and high-standard facilities

Arrived to find no record of my reservation and waited too long for room cleaning!!! Air conditioning struggles to provide adequate comfort!!! Room amenities like hairdryers should be consistent!!!

mixed experience with some bright spots

The family room was spacious and the bed was comfortable for a good night's sleep. I found the provided toiletries to be of high quality, which added a nice touch to our stay. I appreciated the efficient staff who made the check-in process smooth despite our late arrival. the hotel's attractive decor gave it a welcoming vibe.

The air conditioning didn't work properly during our stay.

Family room was spacious, but air conditioning didn’t work properly.

Friendly staff, spacious family room, but kids had to share a sofa bed.

The family room was spacious and comfy, with quality toiletries—perfect for a relaxing weekend away.

The Mercure in Gennevilliers offered a spacious family room, perfect for unwinding after a day of exploring Paris. Despite the air conditioning not working effectively, the hotel’s modern decor and quality breakfast options made my stay pleasant. The lack of proper sound isolation from building works was a minor inconvenience.

the family room was pretty spacious and the kids loved the sofa bed. the staff were friendly, especially at check-in, and they helped us with some late-night snacks. we enjoyed the modern decor and cleanliness of the room. The quality toiletries were a nice touch. i appreciated the available parking, which is rare in paris. overall, it was a comfy stay for our short trip.

but the air conditioning didn't work right and made it hard to sleep well. also, they tried to kick us out a day earlier than we booked, which was super annoying.

I checked into the Mercure in Gennevilliers and found the reception process quick and efficient. The room had ample space and a comfortable layout, perfect for unwinding after a long day. I loved having a mini-bar and an electric kettle at hand for late-night snacks and drinks. Despite being a decent room, the air conditioning didn't work properly during my stay, which made the warm weather challenging. I had to sleep with the window open at times, but that just let in noise from outside and current building works. The breakfast offered a good selection, yet it could have been warmer and more varied. Cleanliness was hit or miss. I noticed some areas could have used more attention. While parking was conveniently included, I did find the distance to the nearest public transport a drag, especially since I was trying to get into central Paris. I appreciated the spacious room and the fast check-in but wished for more consistency in service and room amenities.

Spacious but needs improvement

The room was huge and comfy, making it great for my family. We enjoyed in-room breakfast on our lazy mornings. The kids loved the mini-bar snacks! But honestly, the air conditioning was a bit of a letdown, especially with the warm weather. Getting to the nearest public transport was kinda annoying too.

Would recommend for resting at all

Comfortable room, efficient staff, the check-in process was super fast and I appreciated the included parking and the hotel's proximity to public transportation options, with Paris-Orly Airport a convenient distance away.

Nothing could have been better.